Diffit uses several third-party companies to help provide the Diffit service. We do not collect ANY student data and therefore do not share any student data with these companies. Any teacher data we share with them will be used exclusively to provide services to Diffit and not for any other purpose. No personal data is shared with third-party AI models.
Core Services
| Subprocessor Name | How Diffit uses this subprocessor | What is shared with this subprocessor | Location | Security |
|---|---|---|---|---|
| Amazon Web Services | We use Amazon Web Services (AWS) to manage our data centers and the computers that we use to operate Diffit. | Teacher name, email address, and IP address. | USA | More |
| Clerk | We use Clerk to manage our user sign-in process and user accounts. All information we collect is stored on computers and databases managed by Clerk. | Teacher name, email address, and IP address | USA | More |
| Customer.io | We use Customer.io to send emails to Diffit users. | Admin and teacher names and email addresses. | USA | More |
| Google (Analytics, BigQuery, Google Workspace, Google Forms) | We use Google Analytics and BigQuery for analytics and reporting, we use Google Workspace for internal documentation, and we use Google Forms to collect user survey results. | We share teacher name, email address, and IP address with Google Analytics and BigQuery. Diffit employees collaborate via Google Workspace and may incidentally share limited user data like email address of individuals submitting requests. |
USA | More |
| Mailerlite | We use Mailerlite to send emails to Diffit users. | Teacher name and email address. | EU | More |
| Mixmax | We use Mixmax to send emails to current and prospective customers. | Admin and teacher names and email addresses. | USA | More |
| Mixpanel | We use Mixpanel for analytics and reporting. | Teacher name, email address, and IP address. | USA | More |
| Salesforce | We use Salesforce for customer tracking. | Admin name and contact information. | USA | More |
| SendGrid | We use SendGrid to send emails to Diffit users. | Teacher name and email address. | USA | More |
Internal Tools
| Subprocessor Name | How Diffit uses this subprocessor | What is shared with this subprocessor | Location | Security |
|---|---|---|---|---|
| Calendly | We use Calendly to schedule customer calls. | Admin name and email address. | USA | More |
| DataDog | We use DataDog for analytics and reporting. | Teacher name, email address, and IP address. | USA | More |
| LaunchDarkly | We use LaunchDarkly to enable features for users. | Teacher name and email address. | USA | More |
| Notion | We use Notion for internal documentation. | Diffit employees collaborate via Notion and may incidentally share limited user data like email address of individuals submitting requests. | USA | More |
| Quickbooks | We use Quickbooks for sending invoices and for financial tracking. | Admin name, email address, and school payment information. | USA | More |
| Sentry | We use Sentry for analytics and reporting. | Teacher name, email address, and IP address. | USA | More |
| Slack | We use Slack for internal communication. | Diffit employees collaborate via Slack and may incidentally share limited user data like names and email addresses of individuals emailing Diffit or posting about Diffit on social media. | USA | More |
| Stripe | We use Stripe for payment processing. | Teacher name and email address. | USA | More |
| Zapier | We use Zapier to communicate across web applications. | Diffit employees use Zapier to efficiently manage multiple web applications and may incidentally share limited user data like email address of individuals submitting requests and the content of the requests itself (e.g., bug reports, quote requests). | USA | More |
| Zendesk | We use Zendesk to operate our help center and respond to support tickets from teachers. | If you submit a support ticket, Zendesk will receive your name, contact information, and the content of your support request. | USA | More |